FAQ

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Where are you based?

We’re based in Sydney, Australia and our products are designed and made here too!

 

Will my keyboard fit this rack??

SD01

The SD01 has been designed to suit the majority of keyboards, accomodating 40% through to 104 key layouts.

We have successfully confirmed the following boards to be fully compatible with the SD01:  

- Golbat40
- Pok3r
- Duck Viper v1
- Duck Viper v2
- Noxary X60
- HHKB (all types)
- GON NeRD60
- Whitefox
- Novatouch TKL
- Hubble MIRA
- Realforce 87U
- Ducky Shine 3
- Apple keyboards ;)

Particularly tall keyboards such as IBM Bucking Spring models and tall 1800 boards (i.e. Skidata) are not recommended for use with the SD01 due to their high centre of gravity. 

 

S03

The S03 shares the same compatibility as the SD01. 

D03

While the D03 is compatible with some TKL layout keyboards such as the CoolerMaster Novatouch, you may experience clearance issues with taller boards such as the Topre Realforce 87U. For these taller boards we recommend the S03 which was built with a wider level of support in mind.

 

I’ve got a weird keyboard that I really want a stand for – can you help me?

Yes! We’re more than happy to look at custom sized stands –  contact us and we’ll be in touch.

 

I'm scared about my keyboard being scratched - is this something I need to worry about?

While our testing has shown that it is very difficult for anodised aluminium boards to be scratched or damaged by Plexiglas, we recommend that you take care of your keyboards when using our products.

 

SHIPPING

When will my order ship?

All items in stock will ship within 5 business days of payment.
Orders that include a preorder item will ship altogether. 

 

How long does shipping take? 

Once the order is ready to ship:  
-International shipping is estimated at 6-15 business days
-Australia wide shipping is estimated at 6 business days

 

What are the shipping options?

All orders are shipping through Australia Post Airmail. 

 

Is there any tracking with my order?

Orders over $150 will include tracking.


Orders under $150 do not come with tracking due to the increased postage cost - however if you would like tracking please contact us we can arrange this for an additional $15AUD. 

 

Shipping to Canada

Unfortunately we have had some problems with shipping untracked packages to Canada. As a result we have decided to only offer shipping with tracking to Canada. If you live in Canada and would like to go with untracked shipping please contact us.

 

RETURNS

Unfortunately we do not offer returns or refunds for change of mind or buyer's remorse.